Terms of service

Last updated: July 13, 2026

These terms are an agreement between you and UNIAI TECHNOLOGY - FZCO (“Bookva”, “we”), license no. 43405, A1, IFZA Building, Dubai Silicon Oasis, Dubai, United Arab Emirates, 33203. They govern your use of bookva.co and your purchase of personalized printed comics. By using the site or placing an order you accept these terms.

1. Eligibility

You must be 18 or older to use Bookva. The service is offered to customers in the United States; we currently ship only to US addresses. The hero of the comic can be a child or an adult. By uploading a photo you confirm you have the right to use the likeness of everyone shown in it: when the hero is a child, that you are the child’s parent or legal guardian (or have that parent’s or guardian’s express permission); when the hero is an adult, that the photo is of you or that you have that person’s permission to use it.

2. The service

You provide the hero’s first name, a few details, and a photo of the hero (a child or an adult); we generate a free AI-illustrated preview. If you love it and pay, we produce the full comic, print it as a physical book, and ship it to you. Illustrations and story ideas are AI-generated — see the AI disclosure in our privacy policy. The preview is drawn quickly at draft quality; for the printed book we re-render every page at a higher quality. The printed pages therefore differ from the preview in details, while keeping the story and the hero you chose.

3. Your content and consents

• You confirm that everything you submit (name, details, photo) is accurate, that you own or have all rights needed to share it, and that you have the right to use the likeness of everyone shown in the photo — whether that person is a child or an adult, and whether it is you or someone else. Do not upload a photo of someone else’s child, or of any person who has not authorized it.
• By continuing past the email step you agree to these terms and our privacy policy, and the photo step tells you, before you upload, how the photo is handled. The photo — of a child or an adult — is processed as described in the privacy policy: stored at most 24 hours then deleted, never used to train AI, with no biometric identifiers created or stored. When the hero is a child, you also give the parental consents shown on the photo step.
• You may not submit content that is unlawful, hateful, or sexual; photos of adults presented as children; or characters, names, or artwork owned by third parties (for example Marvel, Pokémon, or Bluey characters). We may decline or cancel orders that violate this section with a full refund.

4. Intellectual property

• Your photo: you keep all rights. You grant us a limited, non-exclusive license to process the photo solely to create your preview and comic, expiring when the photo is deleted (at most 24 hours after upload).
• The generated comic: we grant you a personal, non-commercial license to the digital comic in your account, and the printed book is yours. Bookva retains rights to its art styles, story templates, branding, and software.

5. Pricing and payment

Prices are shown in US dollars at checkout before you pay. Payment is processed by Stripe; we charge when you place the order. There are no subscriptions and no recurring charges — every purchase is a one-time order. Applicable taxes, if any, are shown at checkout.

6. Shipping, cancellation, and refunds

• Where we ship: we currently print and ship to addresses in the United States only.
• Production and delivery times: after you approve your preview and pay, we print your book in a few business days and then ship it with tracked US delivery — most orders arrive within about two weeks. These are estimates, not guarantees; the exact cutoff for a specific date is shown at checkout.
• If we are running late: if we cannot ship within the time we stated, we will email you with a new estimated date, and you can either keep waiting or cancel that order for a full refund.
• Before production: you can cancel for a full refund any time before we start producing your book. Contact support@bookva.co with your order number.
• Defects and damage: if your book arrives damaged, misprinted, or with a production defect, tell us within 30 days of delivery — a photo of the issue helps — and we will reprint it or refund you in full, your choice. You do not need to mail anything back.
• Change of mind: because each book is personalized and printed for one specific person, we cannot accept returns of a correctly produced book. The free preview exists so you can check the likeness and style before paying.
• Lost shipments: if tracking shows your order never arrived, we will reprint or refund it.
• Refunds go back to the original payment method, typically within 5–10 business days.

7. Your account

We use passwordless sign-in: a magic link sent to your email. Your finished comic stays in your account for 12 months for reprints, after which it is deleted. You can delete your account and comic at any time (see the privacy policy).

8. Acceptable use

You may not abuse the service: no automated scraping, probing, or load testing; no attempts to bypass preview limits; no reselling generated content; no interfering with other customers’ use.

9. Disclaimers and liability

The service is provided “as is”. AI-generated artwork is creative by nature and an exact likeness is not guaranteed — the free preview shows you what to expect. We use leading AI models to write and illustrate each book, and we re-render every page at a higher quality for print. Even so, like all AI-created art, the finished book can contain minor artistic imperfections, such as an odd detail in a background, uneven lettering, or a stylized hand. We cannot guarantee that every panel is flawless. Imperfections of this artistic kind are inherent to an AI-illustrated book and are not production defects under section 6 — that section still fully covers printing and binding defects, misprints, and damage in transit. Printed colors may also vary slightly from how they look on your screen. To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the order concerned. Nothing in these terms limits rights that consumer law in your state grants you and that cannot be waived.

10. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates (Emirate of Dubai), without affecting any mandatory consumer protections of the state where you live. We will first try to resolve any dispute informally — write to support@bookva.co. Disputes that cannot be resolved informally are subject to the competent courts of Dubai, UAE, unless mandatory law gives you the right to bring the claim where you live.

11. Changes

We may update these terms; the date above shows the latest revision. Material changes will be announced on the site, and continued use after they take effect means you accept them. Orders are governed by the terms in force when you placed them.

12. Contact

UNIAI TECHNOLOGY - FZCO, license no. 43405, A1, IFZA Building, Dubai Silicon Oasis, Dubai, United Arab Emirates, 33203. support@bookva.co